Jul 28, 2020
Knowledge is power. And in the business world, knowing what your customers truly think of you is an extremely powerful tool. But those insights are hard to come by. Tony McCormack, CEO of Joulica, explains how advanced analytics are helping call center workers better understand their customers — so they can provide...
Jul 23, 2020
Today's consumers don't just want to be fashionable. They want to know where their fashion items come from and how they're made. And they want to be able to prove it. On this episode, Peter Merkert, co-founder of Retraced, explains how blockchain, Kubernetes and other emerging technologies are giving consumers supply...
Jul 16, 2020
There are risks any time you move to new tech. The cloud in particular has caused friction between CISOs, who are laser-focused on security, and other execs. This gap presents an opportunity for leaders to come together and rethink how they can do business both more efficiently and more securely, says KPMG's Brian...